Terms and Conditions

Welcome to Hidden Horizon Tours. By booking with us, you agree to these Terms and Conditions, which establish the legally binding terms governing your booking, participation in tours, and use of our services. Hidden Horizon Tours reserves the right to amend these Terms and Conditions at any time without prior notice.

Intellectual Property and Use of Media

All content provided by Hidden Horizon Tours, including itineraries, images, logos, and promotional materials, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use this material without prior written consent from Hidden Horizon Tours.

By participating in our tours, you grant Hidden Horizon Tours permission to use any photos, videos, or other media taken during the tour for promotional purposes unless you explicitly request otherwise in writing. We respect your privacy and will honor any requests to opt out of media usage when informed in advance.

Data Protection and Privacy

Hidden Horizon Tours is committed to safeguarding your personal information. We collect, use, and store your data in compliance with applicable data protection laws to provide and improve our services. Your data may be used for booking management and customer service.

Disclosure of Information: We will not share your personal information with third parties, except as necessary to complete your booking or as required by law. For more information on how we handle your data, please refer to our full Privacy Policy or contact us directly with any inquiries.

Health and Safety

At Hidden Horizon Tours, the health and safety of our guests are our top priority. Participants are responsible for ensuring they are physically fit and medically capable of engaging in the tour activities. Any relevant medical conditions, allergies, or health needs must be disclosed at the time of booking.

All guests are strongly encouraged to have personal travel insurance that covers medical treatment, accidents, and emergencies. Hidden Horizon Tours is not liable for any medical costs incurred during the tour or for any accidents that occur as a result of participation. In the event of an emergency, our guides are trained to assist; however, any costs associated with medical care or evacuation will be the responsibility of the participant.

Conduct and Behavior

Code of Conduct: Participants are expected to conduct themselves in a respectful and lawful manner. Hidden Horizon Tours reserves the right to remove any participant whose behavior is deemed disruptive, abusive, or dangerous, without refund.

Local Laws and Customs: Participants agree to respect local laws, customs, and traditions. Hidden Horizon Tours is not responsible for any issues arising from a participant’s failure to adhere to local regulations.

Complaints and Dispute Resolution

At Hidden Horizon Tours, we strive to provide an exceptional travel experience. Should any issues arise during your tour, we encourage you to promptly bring them to the attention of your tour guide or representative, who will make every effort to address them. If further assistance is needed, please submit a written complaint within 30 days of tour completion.

Changes to Terms and Conditions

Hidden Horizon Tours reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services following any changes constitutes your acceptance of the updated terms.

Acknowledgment and Agreement

By booking with Hidden Horizon Tours, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. Your participation in our tours signifies acceptance of these terms, including all policies on payments, cancellations, risks, and limitations of liability.

Explore the unseen, venture the unknown, the adventure doesn’t stop at the horizon—it’s only the beginning.

Terms and Conditions